headsets

How to use the Headset receiver

Your Guide to Optimal Access to the Annual Technical Programme 2025

To give you the best possible audio experience during the event, IR receivers and headsets will be used in selected sessions of the Technical Programme.

While not all sessions require a headset, those that do are designed for enhanced audio delivery. Proper connection ensures you get the most out of the expert presentations and discussions we’ve prepared.

This guide will help you identify where headsets are needed and how to connect quickly and easily, so you don’t miss a moment of valuable content.

Look for the symbol on the floorplan and at the room entrances, indicating where headsets are needed.

A

Signal Receiver

B

Volume Control

C

Power on

A  Signal receiver
B  volume control
C  power on

Here we guide you step by step on how to use the headsets:

  1. Equipment Preparation
Get your headset at the headsets centre. Make sure your receiver is fully charged and your headset is ready for use.
  1. Switching On the IR Receiver
Press the power button to turn on the device. You should see a light indicator or a signal on the display confirming that the device is on.
  1. Using Headsets
Connect your headset to the IR receiver. If you experience reception issues, such as audio dropouts, try moving the receiver to a different position or  address the issue to the headsets centre. 
  1. Volume Adjustment
Before selecting the channel, adjust the volume to a comfortable level using the volume controls. Start with lower values.
  1. Channel Selection
Each room is called upon numbers (13,14,15…) corresponding to the channels on your IR receiver. Select the channel relevant to the room you are in.
  1. Positioning the IR Receiver
To ensure the best signal reception, keep the IR receiver visible and do not cover it. The receiver should have a clear view of the signal source. We suggest you hang it on your badge, shirt pocket, jacket or belt. 
  1. Adjustments during the Conference:
If necessary, adjust the volume or select a different channel during the conference to optimise your listening experience. Remember to keep the IR receiver visible for better signal reception. Please note that you are not able to listen to another channel while sitting in a room connected to a specific channel (e.g. if you are seated in room 13 you have to sintonize yourself on channel 13 to listen to that specific session. If you select channel 14, you will not hear anything unless you move and sit in room 14, in order for your IR receiver to perceive the signal). We hope these instructions help you to connect smoothly and enjoy the conference. Something is wrong? Address the issue to one of the headset centers. 

leave your HEADSET AT THE END OF the DAY

PICKUP / DROP-OFF POINTS

At the conclusion of your day at the Annual, kindly return your headset to the Headset Centre. This allows for proper disinfection, charging, and preparation for use the following day. Your cooperation is greatly appreciated. Please note that returning headsets at the end of each day is mandatory.

If you have any questions or need further assistance, please don’t hesitate to contact our technical support team, available at the Headset Centre.